Privacy policy

Who we are

This policy explains how Moody Suits (“we”, “us”) collects and handles your personal information when you visit moodysuits.com.au or place an order. Questions? Email customercare@moodysuits.com.au.

What we collect

• Details you give us: name, email, shipping & billing address, phone, and order history.
• Payment information: processed securely by our payment providers; we never see or store full card numbers.
• Automatic data: device, browser, and browsing activity collected through cookies.

How we use it

• To process and deliver your orders and respond to enquiries.
• To send order updates and, where you've opted in, our newsletter.
• To improve the store, our products, and your experience.
• To prevent fraud and meet our legal obligations.

Cookies

We use cookies to keep your bag working, remember preferences, and understand how the store is used. You can control cookies through your browser settings.

Sharing your information

We only share what's needed with trusted partners who help us run the store: our e-commerce platform (Shopify), payment processors, and shipping carriers. We don't sell your personal information.

Your rights

In line with the Australian Privacy Principles, you can ask to access, correct, or delete your personal information, or opt out of marketing at any time. Just email us and we'll take care of it.

Keeping it safe

We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as the law requires.

Changes & contact

We may update this policy from time to time; the date above shows the latest version. Questions? Email customercare@moodysuits.com.au or message us on Instagram @moodysuits.